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Delivery Information

For payment we accept:


We carry out automated credit checks with issuers on each transaction so the billing address is accurate and we will only deliver to this address.

Delivery Methods & Timing

At Mary Rose we make every effort to ensure your products arrive quickly and safely. All packages are securely wrapped and will need to be signed for on receipt of delivery.

Depending on size of order and delivery location we estimate a 2-3 weeks delivery time.

About Returns

In the unlikely event of a purchaser being dissatisfied with a purchase on delivery, the following conditions of Return and Refund apply:

The intention to return a purchase must be communicated be e-mail within 48 hours of delivery.

Return of any goods must be dispatched freshly and properly re-packaged and sent to (address) at the client’s cost, and on safe return within 7 days all undamaged goods will be subject to a 100% refund less a 10% handling charge.

However if returned goods are spoiled, the refund amount will be at the discretion of the management.

Refunds will only be made to the credit or debit accounts from which the original purchase has been made.

Privacy Policy

Mary Rose does not provide customer details to any outside organisations. All customer details are kept strictly private and confidential.

Postage costs:

Are calculated on checkout based on order value and location.

We can accept orders for delivery by Christmas up until and including Wednesday 12th December. After that date we can only ship you pieces that we have in the gallery and you should email james@maryroseyoung.co.uk to request images of “mugs” or “vases” or “pieces for around $150” whatever you’re interested in and I will reply. Dismiss